Privacy Policy
Introduction
We are committed to protecting the privacy and confidentiality of your personal data. This Privacy Policy explains how we use and process your personal data.
For the purposes of data protection laws, Rivard is the data controller of your personal data and our address is as set out below. The Data Compliance Officer can be contacted via dco@rivard.fr.
Any changes to this policy will be posted on this website. Please check back regularly for updates.
This website is controlled and operated by Rivard. We welcome all comments, questions, and requests regarding how we use your information. We can be contacted via; ZI Le Grand Clos, Daumeray 49640 Morannes sur Sarthe France
We can be reached by e-mail at dco@rivard.fr
Processing of your personal data
Rivard will process your personal information in accordance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR). We may process your personal data when you:
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Visit our website,
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Purchase products or services from us, and/or
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Sign up to receive our marketing communications:
The personal data we hold about you
We may process the following categories of personal information about you, where required:
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Name, company name, contact details including address(es), telephone number(s), email address, fax number(s) and VAT number. You are not required to provide this information. However, if you refuse the requested information, we may not be able to provide you with certain services.
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We process cookie information only with your permission, to help us improve the functionality of the website. Cookies are small, sometimes encrypted, text files that are stored on your computer by the websites you visit. Cookies allow us to monitor website traffic and customize the content of our website to your needs. This makes it easier for you to use the site on future visits and allows us to improve our website. You can disable the use of cookies in your internet browser, but this may limit your access to our website or adversely affect your use of the features or functions of certain web pages on it. To learn more, please visit www.allaboutcookies.org.
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We work with third parties such as subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies, and may receive information about you from them.
How we use your personal data
We may use your personal data for the following purposes:
• to contact you and respond to your inquiries and inquiries;
• to deliver goods and services to you;
• for business administration, including statistical analysis
• to personalise your visit to the Website and to assist you in using the Website;
• to improve the website by helping us understand who is using the website; and For the prevention and detection of fraud and to comply with applicable laws, regulations or codes of practice.
• To send you information about products, services, events, or content that may be of interest to you.
Sharing your personal data
We may use selected third parties to provide us with services, technical support for the website, as well as companies engaged in the marketing and distribution of our products, who may have access to your personal data. All service providers are permitted to use the data only for the purpose of providing services on our behalf.
Similarly, we may share your personal data as required by law to protect our rights and property, or the rights, property, or safety of others, including with advisors, law enforcement agencies, judicial and regulatory authorities.
To assist us in making credit decisions for you, we may conduct credit reference agency records that will record any credit searches in your file and/or those of your key directors/shareholders, if applicable. We may also disclose details about how you manage your account to these agencies. This information will be used by other credit agencies to make credit decisions.
International transfers of your personal data
The information you provide to us may be accessed by our staff and by third parties based inside and occasionally outside the European Economic Area (EEA), where necessary to fulfil and deliver orders. These third parties process information, fulfill and deliver orders, process credit or debit card payments, and provide support services on our behalf. We may also pass aggregate information about the use of our site to third parties, but this will not include information that can be used to identify you.
Security of your personal data
The security of your personal data is important to us. We take reasonable steps, consistent with generally accepted industry standards, to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
We retain your personal information in accordance with our Data Retention Policy, available upon request. If you have any questions regarding the retention of your personal data, please contact us using the contact details provided above.
Your rights
Under the GDPR, you have a number of rights in relation to your personal data, including:
• the right to be informed about how we process your personal data
• the right to access your personal data
• the right to rectify or correct your personal data
• the right to erasure
• the right to restrict processing
• the right to object to the processing of your personal data
• Rights relating to automated decision-making and profiling
All requests should be directed to the Data Compliance Officer via dco@rivard.fr.
You also have the right to lodge a complaint about the processing of your personal data with your local data protection authority. In France, it is the Commission Nationale de l’Informatique et des Libertés, www.cnil.fr
